Porsche Cars North America, Inc.: Equipment
Porsche Cars North America, Inc. reported this defect to federal regulators on Nov 28, 2018 and put the number of vehicles at risk at 142. The repair is free for as long as the recall stands.
The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
The risk
If the ski bag detaches during a crash, it can increase the risk of injury.
The remedy
Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Porsche Cayenne | 13 | 1 | 0 | 0 |
| 2018 Porsche Macan | 35 | 5 | 1 | 0 |
| 2018 Porsche Macan S | 1 | 5 | 0 | 0 |
| 2017 Porsche Cayenne | 18 | 2 | 0 | 1 |
| 2017 Porsche Macan | 63 | 6 | 1 | 3 |
| 2017 Porsche Macan GTS | 1 | 4 | 0 | 0 |
| 2017 Porsche Macan S | 5 | 4 | 0 | 0 |
| 2017 Porsche Macan Turbo | 2 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V844000.
Full record for the 2018 Porsche Cayenne → · Recalls carrying a do-not-drive advisory → · Where this data comes from →