Nova Bus: Electrical System › Software
Nova Bus reported this defect to federal regulators on Nov 26, 2018 and put the number of vehicles at risk at 337. The repair is free for as long as the recall stands.
The defect
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
The risk
If there is a loss of vehicle stability, it can increase the risk of a crash.
The remedy
Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
| 2017 Nova Bus LFS Artic | 0 | 12 | 0 | 0 |
| 2016 Nova Bus LFS Artic | 0 | 12 | 0 | 0 |
| 2015 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
| 2014 Nova Bus LFS Artic | 0 | 9 | 0 | 0 |
| 2013 Nova Bus LFS Artic | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V829000.
Full record for the 2018 Nova Bus LFS Artic → · Recalls carrying a do-not-drive advisory → · Where this data comes from →