Mack Trucks, Inc.: Steering
Mack Trucks, Inc. reported this defect to federal regulators on Nov 1, 2018 and put the number of vehicles at risk at 169. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
The risk
A loss of steering can increase the risk of a crash.
The remedy
Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mack Anthem (an) | 1 | 6 | 0 | 0 |
| 2019 Mack Granite (gr) | 2 | 7 | 0 | 0 |
| 2019 Mack Pinnacle (pi/Pn) | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V778000.
Full record for the 2019 Mack Anthem (an) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →