Mercedes-Benz USA, LLC.: Electrical System › Software
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Oct 29, 2018 and put the number of vehicles at risk at 119. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
The risk
An engine stall can increase the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz AMG C43 | 7 | 12 | 0 | 0 |
| 2019 Mercedes-Benz AMG CLS53 | 6 | 10 | 0 | 0 |
| 2019 Mercedes-Benz AMG E53 | 6 | 12 | 0 | 0 |
| 2019 Mercedes-Benz C300 | 69 | 17 | 0 | 3 |
| 2019 Mercedes-Benz CLS 450 | 15 | 12 | 0 | 0 |
| 2019 Mercedes-Benz E 450 | 17 | 12 | 1 | 1 |
| 2019 Mercedes-Benz G 550 | 5 | 12 | 0 | 0 |
| 2019 Mercedes-Benz G63 | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V761000.
Full record for the 2019 Mercedes-Benz AMG C43 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →