Daimler Vans USA, LLC: Latches/Locks/Linkages › Doors › Latch
Daimler Vans USA, LLC reported this defect to federal regulators on Oct 24, 2018 and put the number of vehicles at risk at 76. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
The risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Freightliner Sprinter 2500 | 2 | 7 | 0 | 0 |
| 2018 Freightliner Sprinter 3500 | 0 | 8 | 0 | 0 |
| 2018 Mercedes-Benz Sprinter 2500 | 14 | 9 | 0 | 0 |
| 2018 Mercedes-Benz Sprinter 3500 | 9 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V743000.
Full record for the 2018 Freightliner Sprinter 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →