Motor Coach Industries: Structure › Emergency › Escape/Egress/Exit
Motor Coach Industries reported this defect to federal regulators on Oct 3, 2018 and put the number of vehicles at risk at 37. The repair is free for as long as the recall stands.
The defect
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
The remedy
MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mci J4500 | 0 | 12 | 0 | 0 |
| 2018 Mci J4500 | 0 | 13 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V692000.
Full record for the 2019 Mci J4500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →