Midwest Fire Equipment & Repair Company: Electrical System › Software
Midwest Fire Equipment & Repair Company reported this defect to federal regulators on Sep 26, 2018 and put the number of vehicles at risk at 106. The repair is free for as long as the recall stands.
The defect
Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The remedy
Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Midwest Fire All-Poly Series | 0 | 2 | 0 | 0 |
| 2018 Midwest Fire All-Poly Series | 0 | 2 | 0 | 0 |
| 2017 Midwest Fire All-Poly Series | 0 | 2 | 0 | 0 |
| 2016 Midwest Fire All-Poly Series | 0 | 1 | 0 | 0 |
| 2015 Midwest Fire All-Poly Series | 0 | 1 | 0 | 0 |
| 2014 Midwest Fire All-Poly Series | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V676000.
Full record for the 2019 Midwest Fire All-Poly Series → · Recalls carrying a do-not-drive advisory → · Where this data comes from →