General Motors LLC: Electrical System
General Motors LLC reported this defect to federal regulators on Sep 21, 2018 and put the number of vehicles at risk at 30,448. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
The risk
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
The remedy
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Chevrolet Express | 11 | 6 | 1 | 0 |
| 2018 GMC Savana | 3 | 7 | 0 | 1 |
| 2017 Chevrolet Express | 21 | 6 | 0 | 1 |
| 2017 GMC Savana | 7 | 6 | 0 | 1 |
| 2016 Chevrolet Express | 15 | 6 | 2 | 0 |
| 2016 GMC Savana | 6 | 7 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V655000.
Full record for the 2018 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →