Mitsubishi Motors North America, Inc.: Forward Collision Avoidance › Software › Pedestrian/Cyclist/Object/Obstacle/ Recognition
Mitsubishi Motors North America, Inc. reported this defect to federal regulators on Sep 14, 2018 and put the number of vehicles at risk at 9,166. The repair is free for as long as the recall stands.
The defect
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
The risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mitsubishi Eclipse Cross | 13 | 1 | 0 | 3 |
| 2018 Mitsubishi Eclipse Cross | 19 | 2 | 1 | 1 |
| 2018 Mitsubishi Outlander | 57 | 6 | 0 | 7 |
| 2018 Mitsubishi Outlander Phev | 15 | 5 | 1 | 1 |
| 2018 Mitsubishi Outlander Sport | 21 | 2 | 0 | 4 |
| 2017 Mitsubishi Outlander | 51 | 6 | 0 | 7 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V620000.
Full record for the 2019 Mitsubishi Eclipse Cross → · Recalls carrying a do-not-drive advisory → · Where this data comes from →