Mercedes-Benz USA, LLC.: Visibility › Glass, Side/Rear
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Sep 11, 2018 and put the number of vehicles at risk at 387. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.
The risk
If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Mercedes-Benz AMG C63 | 2 | 10 | 0 | 0 |
| 2018 Mercedes-Benz AMG C63 S | 1 | 7 | 0 | 0 |
| 2018 Mercedes-Benz C 300 4Matic | 12 | 3 | 0 | 0 |
| 2018 Mercedes-Benz C300 | 99 | 18 | 0 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V608000.
Full record for the 2018 Mercedes-Benz AMG C63 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →