Alta Motors: Electrical System › Software
Alta Motors reported this defect to federal regulators on Jul 31, 2018 and put the number of vehicles at risk at 215. The repair is free for as long as the recall stands.
The defect
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
The risk
A motorcycle stall can increase the risk of a crash.
The remedy
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Alta Redshift Exr | 0 | 1 | 0 | 0 |
| 2019 Alta Redshift MXR | 0 | 1 | 0 | 0 |
| 2018 Alta Redshift MXR | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V502000.
Full record for the 2019 Alta Redshift Exr → · Recalls carrying a do-not-drive advisory → · Where this data comes from →