Daimler Vans USA, LLC: Structure › Body
Daimler Vans USA, LLC reported this defect to federal regulators on May 3, 2018 and put the number of vehicles at risk at 153. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
The risk
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
The remedy
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Freightliner Sprinter 2500 | 0 | 5 | 0 | 0 |
| 2017 Freightliner Sprinter 3500 | 2 | 7 | 0 | 0 |
| 2017 Mercedes-Benz Sprinter 2500 | 13 | 7 | 0 | 0 |
| 2017 Mercedes-Benz Sprinter 3500 | 28 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V288000.
Full record for the 2017 Freightliner Sprinter 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →