Mercedes-Benz USA, LLC.: Engine and Engine Cooling › Engine
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Apr 27, 2018 and put the number of vehicles at risk at 42,781. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.
The risk
If the mat contacts hot exhaust system components, it can increase the risk of a fire.
The remedy
MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2009 Smart Fortwo | 100 | 1 | 11 | 3 |
| 2008 Smart Fortwo | 140 | 2 | 27 | 7 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V273000.
Full record for the 2009 Smart Fortwo → · Recalls carrying a do-not-drive advisory → · Where this data comes from →