Grand Design RV, LLC: Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer
Grand Design RV, LLC reported this defect to federal regulators on Dec 8, 2017 and put the number of vehicles at risk at 3,969. The repair is free for as long as the recall stands.
The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Grand Design Imagine | 8 | 4 | 0 | 0 |
| 2018 Grand Design Reflection | 11 | 5 | 1 | 0 |
| 2017 Grand Design Imagine | 1 | 5 | 0 | 0 |
| 2017 Grand Design Reflection | 26 | 5 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V789000.
Full record for the 2018 Grand Design Imagine → · Recalls carrying a do-not-drive advisory → · Where this data comes from →