Subaru of America, Inc.: Service Brakes
Subaru of America, Inc. reported this defect to federal regulators on Nov 7, 2017 and put the number of vehicles at risk at 2,367. The repair is free for as long as the recall stands.
The defect
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
The risk
If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
The remedy
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Subaru Crosstrek | 195 | 5 | 1 | 10 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V701000.
Full record for the 2018 Subaru Crosstrek → · Recalls carrying a do-not-drive advisory → · Where this data comes from →