Gillig LLC: Steering › Electric Power Assist System
Gillig LLC reported this defect to federal regulators on Sep 8, 2017 and put the number of vehicles at risk at 108. The repair is free for as long as the recall stands.
The defect
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
The risk
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
The remedy
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Gillig Low Floor | 1 | 20 | 0 | 0 |
| 2015 Gillig Low Floor | 0 | 19 | 0 | 0 |
| 2014 Gillig Low Floor | 1 | 23 | 0 | 0 |
| 2013 Gillig Low Floor | 0 | 17 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V559000.
Full record for the 2016 Gillig Low Floor → · Recalls carrying a do-not-drive advisory → · Where this data comes from →