Metro Worldwide, LLC: Equipment › Other › Labels
Metro Worldwide, LLC reported this defect to federal regulators on Sep 1, 2017 and put the number of vehicles at risk at 18. The repair is free for as long as the recall stands.
The defect
Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.
The remedy
Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Metro Link 28Sh | 0 | 1 | 0 | 0 |
| 2017 Metro Link 28Wc | 0 | 1 | 0 | 0 |
| 2016 Metro Link 28Sh | 0 | 1 | 0 | 0 |
| 2016 Metro Link 28Wc | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V550000.
Full record for the 2017 Metro Link 28Sh → · Recalls carrying a do-not-drive advisory → · Where this data comes from →