E-One Incorporated: Steering › Linkages › Tie Rod Assembly
E-One Incorporated reported this defect to federal regulators on Aug 31, 2017 and put the number of vehicles at risk at 5. The repair is free for as long as the recall stands.
The defect
E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
The risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
The remedy
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 E-One Cyclone II | 0 | 12 | 0 | 0 |
| 2015 E-One Quest II | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V540000.
Full record for the 2015 E-One Cyclone II → · Recalls carrying a do-not-drive advisory → · Where this data comes from →