Nissan North America, Inc.: Electrical System › Software
Nissan North America, Inc. reported this defect to federal regulators on Jul 27, 2017 and put the number of vehicles at risk at 14,192. The repair is free for as long as the recall stands.
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
The risk
An engine stall can increase the risk of a crash.
The remedy
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Infiniti Q50 | 44 | 3 | 1 | 1 |
| 2017 Infiniti Q50 | 63 | 4 | 0 | 3 |
| 2017 Infiniti Q60 | 34 | 1 | 0 | 2 |
| 2016 Infiniti Q50 | 39 | 4 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V476000.
Full record for the 2018 Infiniti Q50 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →