Forest River, Inc.: Power Train › Driveline › Driveshaft
Forest River, Inc. reported this defect to federal regulators on Jul 6, 2017 and put the number of vehicles at risk at 557. The repair is free for as long as the recall stands.
The defect
Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
The risk
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
The remedy
Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5.35.225-0461.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Forest River Crossfit | 0 | 3 | 0 | 0 |
| 2017 Forest River Crossfit | 0 | 2 | 0 | 0 |
| 2017 Forest River Rockport | 0 | 5 | 0 | 0 |
| 2017 Glaval Commute | 0 | 2 | 0 | 0 |
| 2017 Starcraft Candidate II | 0 | 1 | 0 | 0 |
| 2017 Starcraft Prodigy Bus | 0 | 1 | 0 | 0 |
| 2017 Starcraft Starlite | 0 | 2 | 0 | 0 |
| 2016 Starcraft Candidate II | 0 | 1 | 0 | 0 |
| 2016 Starcraft Prodigy Bus | 0 | 1 | 0 | 0 |
| 2016 Starcraft Starlite | 0 | 1 | 0 | 0 |
| 2015 Starcraft Starlite | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V430000.
Full record for the 2018 Forest River Crossfit → · Recalls carrying a do-not-drive advisory → · Where this data comes from →