NHTSA campaign 17V363000 · Part 573 safety recall report

Eldorado Mobility: Suspension › Rear › Springs › Air Suspension System › Springs/Bags

Eldorado Mobility reported this defect to federal regulators on Jun 2, 2017 and put the number of vehicles at risk at 240. The repair is free for as long as the recall stands.

The defect

ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.

The risk

A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.

The remedy

ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V363000.

Full record for the 2017 Eldorado Amerivan 10 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →