Mercedes-Benz USA, LLC.: Steering › Electric Power Assist System
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Apr 11, 2017 and put the number of vehicles at risk at 3. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
The risk
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz C300 | 216 | 15 | 3 | 10 |
| 2016 Mercedes-Benz C300 | 291 | 13 | 5 | 7 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V243000.
Full record for the 2017 Mercedes-Benz C300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →