E-One Incorporated: Suspension › Front › Control Arm › Upper Ball Joint
E-One Incorporated reported this defect to federal regulators on Apr 5, 2017 and put the number of vehicles at risk at 29. The repair is free for as long as the recall stands.
The defect
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 E-One Cyclone II | 0 | 11 | 0 | 0 |
| 2016 E-One Quest | 0 | 5 | 0 | 0 |
| 2016 E-One Typhoon | 0 | 11 | 0 | 0 |
| 2015 E-One Cyclone II | 0 | 12 | 0 | 0 |
| 2015 E-One Quest | 0 | 5 | 0 | 0 |
| 2015 E-One Typhoon | 0 | 12 | 0 | 0 |
| 2014 E-One Cyclone II | 0 | 11 | 0 | 0 |
| 2014 E-One Quest | 0 | 6 | 0 | 0 |
| 2014 E-One Typhoon | 0 | 12 | 0 | 0 |
| 2013 E-One Cyclone II | 0 | 10 | 0 | 0 |
| 2013 E-One Typhoon | 0 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V231000.
Full record for the 2016 E-One Cyclone II → · Recalls carrying a do-not-drive advisory → · Where this data comes from →