Volvo Bus Corporation: Electrical System › Wiring
Volvo Bus Corporation reported this defect to federal regulators on Mar 14, 2017 and put the number of vehicles at risk at 70. The repair is free for as long as the recall stands.
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall.
The risk
An unexpected engine shutdown increases the risk of a crash.
The remedy
Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service 1-877-773-8678. Volvo Bus' number for this recall is SR17-80. Note: The affected vehicles were previously remedied for a similar issue under recall 16V836, however, this recall requires additional repairs to ensure that the power feed relay will not fail.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Volvo Bus 9700 | 0 | 10 | 0 | 0 |
| 2016 Volvo Bus 9700 | 0 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V173000.
Full record for the 2017 Volvo Bus 9700 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →