Daimler Vans USA, LLC: Lane Departure › Blind Spot Detection
Daimler Vans USA, LLC reported this defect to federal regulators on Mar 7, 2017 and put the number of vehicles at risk at 72. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
The risk
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
The remedy
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz Metris | 29 | 14 | 0 | 0 |
| 2016 Mercedes-Benz Metris | 127 | 13 | 2 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V148000.
Full record for the 2017 Mercedes-Benz Metris → · Recalls carrying a do-not-drive advisory → · Where this data comes from →