Isuzu Technical Center of America, Inc.: Structure › Frame and Members
Isuzu Technical Center of America, Inc. reported this defect to federal regulators on Feb 17, 2017 and put the number of vehicles at risk at 21,000. The repair is free for as long as the recall stands.
The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
The risk
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
The remedy
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Isuzu NPR HD | 0 | 5 | 0 | 0 |
| 2017 Isuzu NPR XD | 0 | 4 | 0 | 0 |
| 2017 Isuzu NQR | 0 | 4 | 0 | 0 |
| 2017 Isuzu NRR | 1 | 4 | 0 | 1 |
| 2016 Isuzu NPR HD | 4 | 7 | 0 | 0 |
| 2016 Isuzu NPR XD | 1 | 5 | 0 | 0 |
| 2016 Isuzu NQR | 0 | 5 | 0 | 0 |
| 2016 Isuzu NRR | 0 | 5 | 0 | 0 |
| 2015 Isuzu NPR HD | 1 | 5 | 0 | 0 |
| 2015 Isuzu NPR XD | 0 | 4 | 0 | 0 |
| 2015 Isuzu NQR | 0 | 4 | 0 | 0 |
| 2015 Isuzu NRR | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V105000.
Full record for the 2017 Isuzu NPR HD → · Recalls carrying a do-not-drive advisory → · Where this data comes from →