Mercedes-Benz USA, LLC.: Suspension › Front › Control Arm › Upper Arm
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Feb 8, 2017 and put the number of vehicles at risk at 37. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.
The risk
The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Mercedes-Benz GL450 | 13 | 5 | 1 | 1 |
| 2016 Mercedes-Benz GLE 350 | 53 | 9 | 4 | 4 |
| 2016 Mercedes-Benz GLE 450 | 25 | 11 | 0 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V081000.
Full record for the 2016 Mercedes-Benz GL450 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →