Mercedes-Benz USA, LLC.: Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Feb 8, 2017 and put the number of vehicles at risk at 73. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
The risk
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz E 300 | 132 | 16 | 3 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V078000.
Full record for the 2017 Mercedes-Benz E 300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →