Volkswagen Group of America, Inc.: Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Volkswagen Group of America, Inc. reported this defect to federal regulators on Sep 7, 2016 and put the number of vehicles at risk at 28,249. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Audi A6 | 52 | 6 | 2 | 2 |
| 2013 Audi A7 | 19 | 5 | 1 | 2 |
| 2012 Audi A6 | 60 | 8 | 0 | 0 |
| 2012 Audi A7 | 30 | 5 | 2 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V646000.
Full record for the 2013 Audi A6 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →