Ford Motor Company: Power Train › Automatic Transmission
Ford Motor Company reported this defect to federal regulators on Apr 27, 2016 and put the number of vehicles at risk at 153,581. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
The risk
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Ford Expedition | 118 | 3 | 2 | 6 |
| 2012 Ford F-150 | 1,784 | 4 | 14 | 40 |
| 2012 Ford Mustang | 469 | 7 | 2 | 20 |
| 2012 Lincoln Navigator | 12 | 3 | 0 | 0 |
| 2011 Ford F-150 | 2,194 | 6 | 19 | 46 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V248000.
Full record for the 2012 Ford Expedition → · Recalls carrying a do-not-drive advisory → · Where this data comes from →