Mack Trucks, Inc.: Steering
Mack Trucks, Inc. reported this defect to federal regulators on Mar 16, 2016 and put the number of vehicles at risk at 75. The repair is free for as long as the recall stands.
Do not drive
NHTSA attached a do-not-drive advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Titan vehicles manufactured from February 25, 2015, through February 12, 2016. The bolt connecting the upper steering shaft to the lower steering shaft may not properly secure the upper steering shaft, which can lead to separation of the steering shaft.
The risk
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
The remedy
Mack strongly recommends that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Mack owners on March 21, 2016, and an interim repair is available now. A second notice was mailed on May 12, 2016. The final remedy is now available. Both remedies will be free of charge. Owners may contact Mack customer service at 1-877-800-4945 opt #1. Mack's number for this recall is SC0401.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mack Titan (td) | 0 | 2 | 0 | 0 |
| 2016 Mack Titan (td) | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V156000.
Full record for the 2017 Mack Titan (td) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →