Mack Trucks, Inc.: Steering
Mack Trucks, Inc. reported this defect to federal regulators on Feb 19, 2016 and put the number of vehicles at risk at 1,187. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
The risk
If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.
The remedy
Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0400.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mack Granite (gu) | 1 | 3 | 0 | 1 |
| 2017 Mack Terrapro (mru) | 0 | 2 | 0 | 0 |
| 2016 Mack Granite (gu) | 0 | 8 | 0 | 0 |
| 2016 Mack Terrapro (mru) | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V098000.
Full record for the 2017 Mack Granite (gu) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →