NHTSA campaign 15V877000 · Part 573 safety recall report

Entegra Coach: Equipment › Recreational Vehicle/Trailer

Entegra Coach reported this defect to federal regulators on Dec 23, 2015 and put the number of vehicles at risk at 271. The repair is free for as long as the recall stands.

The defect

Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

The risk

Unstable entry and exit steps increase the risk of injury.

The remedy

Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule. Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. Entegra's number for this recall is 9903275.

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V877000.

Full record for the 2011 Entegra Anthem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →