Nova Bus: Structure › Body › Door
Nova Bus reported this defect to federal regulators on Nov 5, 2015 and put the number of vehicles at risk at 304. The repair is free for as long as the recall stands.
The defect
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
The risk
A passenger could be injured if their arm is caught in the door.
The remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Nova Bus LFS | 0 | 14 | 0 | 0 |
| 2015 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
| 2014 Nova Bus LFS | 0 | 14 | 0 | 0 |
| 2014 Nova Bus LFS Artic | 0 | 9 | 0 | 0 |
| 2013 Nova Bus LFS | 0 | 16 | 0 | 0 |
| 2013 Nova Bus LFS Artic | 0 | 7 | 0 | 0 |
| 2012 Nova Bus Nova LFS | 0 | 6 | 0 | 0 |
| 2011 Nova Bus Nova LFS | 0 | 4 | 0 | 0 |
| 2010 Nova Bus Nova LFS | 0 | 11 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V735000.
Full record for the 2015 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →