Keystone RV Company: Equipment
Keystone RV Company reported this defect to federal regulators on Jun 29, 2015 and put the number of vehicles at risk at 537. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
The risk
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
The remedy
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Keystone Mountaineer | 1 | 1 | 0 | 1 |
| 2013 Keystone Montana | 9 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V409000.
Full record for the 2014 Keystone Mountaineer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →