Heartland Recreational Vehicles, LLC: Suspension › Rear › Axle › Non-powered Axle Assembly
Heartland Recreational Vehicles, LLC reported this defect to federal regulators on Jan 30, 2015 and put the number of vehicles at risk at 131. The repair is free for as long as the recall stands.
The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
The risk
Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
The remedy
Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Heartland Big Country | 2 | 2 | 0 | 0 |
| 2015 Heartland Bighorn | 7 | 3 | 1 | 0 |
| 2015 Heartland Landmark 365 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V049000.
Full record for the 2015 Heartland Big Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →