NHTSA campaign 14V729000 · Part 573 safety recall report

Forest River, Inc.: Equipment Adaptive/Mobility

Forest River, Inc. reported this defect to federal regulators on Nov 13, 2014 and put the number of vehicles at risk at 969. The repair is free for as long as the recall stands.

The defect

Forest River, Inc. (Forest River) is recalling certain model year 2006-2012 Starcraft Bus Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured June 1, 2006, to February 27, 2012 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The remedy

Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.

56 model years covered

Newest first

Vehicle	Complaints	Recalls	Fires	Crashes
2012 Starcraft Bus Allstar	0	4	0	0
2012 Starcraft Bus Allstar XL	0	3	0	0
2012 Starcraft Bus MVP	0	2	0	0
2012 Starcraft Bus Starlite	0	4	0	0
2012 Starcraft Bus Starquest	0	2	0	0
2012 Starcraft Bus Ultrastar	0	2	0	0
2012 Starcraft Bus XLT	0	2	0	0
2012 Starcraft Bus Xpress	0	2	0	0
2011 Starcraft Bus Allstar	0	3	0	0
2011 Starcraft Bus Allstar XL	0	3	0	0
2011 Starcraft Bus MVP	0	2	0	0
2011 Starcraft Bus Starlite	0	3	0	0
2011 Starcraft Bus Starquest	0	2	0	0
2011 Starcraft Bus Ultrastar	0	2	0	0
2011 Starcraft Bus XLT	0	2	0	0
2011 Starcraft Bus Xpress	0	2	0	0
2010 Starcraft Bus Allstar	0	3	0	0
2010 Starcraft Bus Allstar XL	0	3	0	0
2010 Starcraft Bus MVP	0	2	0	0
2010 Starcraft Bus Starlite	0	3	0	0
2010 Starcraft Bus Starquest	0	2	0	0
2010 Starcraft Bus Ultrastar	0	2	0	0
2010 Starcraft Bus XLT	0	2	0	0
2010 Starcraft Bus Xpress	0	2	0	0
2009 Starcraft Bus Allstar	0	3	0	0
2009 Starcraft Bus Allstar XL	0	3	0	0
2009 Starcraft Bus MVP	0	2	0	0
2009 Starcraft Bus Starlite	0	3	0	0
2009 Starcraft Bus Starquest	0	2	0	0
2009 Starcraft Bus Ultrastar	0	2	0	0
2009 Starcraft Bus XLT	0	2	0	0
2009 Starcraft Bus Xpress	0	2	0	0
2008 Starcraft Bus Allstar	0	3	0	0
2008 Starcraft Bus Allstar XL	0	3	0	0
2008 Starcraft Bus MVP	0	2	0	0
2008 Starcraft Bus Starlite	0	3	0	0
2008 Starcraft Bus Starquest	0	2	0	0
2008 Starcraft Bus Ultrastar	0	2	0	0
2008 Starcraft Bus XLT	0	2	0	0
2008 Starcraft Bus Xpress	0	2	0	0
2007 Starcraft Bus Allstar	0	3	0	0
2007 Starcraft Bus Allstar XL	0	3	0	0
2007 Starcraft Bus MVP	0	2	0	0
2007 Starcraft Bus Starlite	0	3	0	0
2007 Starcraft Bus Starquest	0	2	0	0
2007 Starcraft Bus Ultrastar	0	2	0	0
2007 Starcraft Bus XLT	0	2	0	0
2007 Starcraft Bus Xpress	0	2	0	0
2006 Starcraft Bus Allstar	0	3	0	0
2006 Starcraft Bus Allstar XL	0	3	0	0
2006 Starcraft Bus MVP	0	2	0	0
2006 Starcraft Bus Starlite	0	3	0	0
2006 Starcraft Bus Starquest	0	2	0	0
2006 Starcraft Bus Ultrastar	0	2	0	0
2006 Starcraft Bus XLT	0	2	0	0
2006 Starcraft Bus Xpress	0	2	0	0

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V729000.

Full record for the 2012 Starcraft Bus Allstar → · Recalls carrying a do-not-drive advisory → · Where this data comes from →