Diamond Coach Corporation: Equipment Adaptive/Mobility
Diamond Coach Corporation reported this defect to federal regulators on Sep 30, 2014 and put the number of vehicles at risk at 45. The repair is free for as long as the recall stands.
The defect
Diamond Coach Corporation (Diamond) is recalling certain model year 2006-2011 VIP and PT 2000, 2200, 2500, 2800, 3200, and 3201 transit buses manufactured January 1, 2006, to December 31, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Diamond will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall is expected to begin in November 2014. Owners may contact Diamond customer service at 1-800-442-4645 or Ricon customer service at 1-800-322-2884.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Diamond Coach PT | 0 | 2 | 0 | 0 |
| 2011 Diamond Coach Vip | 0 | 2 | 0 | 0 |
| 2010 Diamond Coach PT | 0 | 4 | 0 | 0 |
| 2010 Diamond Coach Vip | 0 | 4 | 0 | 0 |
| 2009 Diamond Coach PT | 0 | 4 | 0 | 0 |
| 2009 Diamond Coach Vip | 0 | 8 | 0 | 0 |
| 2008 Diamond Coach PT | 0 | 4 | 0 | 0 |
| 2008 Diamond Coach Vip | 0 | 7 | 0 | 0 |
| 2007 Diamond Coach PT | 0 | 3 | 0 | 0 |
| 2007 Diamond Coach Vip | 0 | 6 | 0 | 0 |
| 2006 Diamond Coach PT | 0 | 3 | 0 | 0 |
| 2006 Diamond Coach Vip | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V611000.
Full record for the 2011 Diamond Coach PT → · Recalls carrying a do-not-drive advisory → · Where this data comes from →