NHTSA campaign 14V569000 · Part 573 safety recall report

Van Hool N.V.: Steering

Van Hool N.V. reported this defect to federal regulators on Sep 17, 2014 and put the number of vehicles at risk at 158. The repair is free for as long as the recall stands.

The defect

Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.

The risk

Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

The remedy

Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer service at 1-800-222-2875. Van Hool's number for this recall is P732.

3 model years covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2013 Van Hool TD9250400
2012 Van Hool TD9250600
2011 Van Hool TD9250600

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V569000.

Full record for the 2013 Van Hool TD925 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →