Chrysler Group LLC: Seats › Front Assembly › Head Restraint
Chrysler Group LLC reported this defect to federal regulators on Sep 4, 2014 and put the number of vehicles at risk at 18,953. The repair is free for as long as the recall stands.
The defect
Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
The risk
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Ram Promaster | 71 | 13 | 1 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V533000.
Full record for the 2014 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →