General Motors LLC: Visibility › Windshield Wiper/Washer
General Motors LLC reported this defect to federal regulators on Jun 27, 2014 and put the number of vehicles at risk at 4,794. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.
The risk
Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chevrolet Caprice | 12 | 3 | 0 | 0 |
| 2014 Chevrolet Cheverolet SS | 51 | 9 | 0 | 2 |
| 2013 Chevrolet Caprice | 6 | 4 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V375000.
Full record for the 2014 Chevrolet Caprice → · Recalls carrying a do-not-drive advisory → · Where this data comes from →