General Motors LLC: Electrical System › Software
General Motors LLC reported this defect to federal regulators on Jun 6, 2014 and put the number of vehicles at risk at 57,512. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
The risk
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
The remedy
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Chevrolet Silverado HD | 6 | 5 | 0 | 0 |
| 2015 Chevrolet Tahoe | 659 | 14 | 2 | 29 |
| 2015 GMC Sierra HD | 5 | 5 | 0 | 1 |
| 2014 Chevrolet Silverado | 124 | 14 | 0 | 14 |
| 2014 GMC Sierra | 101 | 12 | 2 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V301000.
Full record for the 2015 Chevrolet Silverado HD → · Recalls carrying a do-not-drive advisory → · Where this data comes from →