Navistar, Inc.: Electrical System › Software
Navistar, Inc. reported this defect to federal regulators on Feb 19, 2014 and put the number of vehicles at risk at 538. The repair is free for as long as the recall stands.
The defect
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.
The risk
If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
The remedy
Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 International Durastar | 1 | 8 | 0 | 0 |
| 2014 International Terrastar | 0 | 3 | 0 | 0 |
| 2013 International Durastar | 0 | 12 | 0 | 0 |
| 2013 International Terrastar | 2 | 4 | 0 | 0 |
| 2012 International Durastar | 0 | 13 | 0 | 0 |
| 2012 International Terrastar | 1 | 5 | 0 | 0 |
| 2011 International Durastar | 1 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V063000.
Full record for the 2014 International Durastar → · Recalls carrying a do-not-drive advisory → · Where this data comes from →