Volvo Bus Corporation: Structure › Body
Volvo Bus Corporation reported this defect to federal regulators on Nov 22, 2013 and put the number of vehicles at risk at 10. The repair is free for as long as the recall stands.
The defect
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2010 9700 motor coaches modified January 11, 2012, through September 18, 2012 to provide wheel chair access. After being altered, the buses have an insufficient number of emergency exit windows on the passenger side of the bus. As such, these buses fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In the event of an emergency, an insufficient number of emergency exits may delay an occupants egress of the bus, increasing the risk of personal injury.
The remedy
Volvo will notify owners and dealers will install an additional emergency exit window, free of charge. The recall began on January 16, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's recall number is SR13-92.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2010 Volvo Bus 9700 | 0 | 14 | 0 | 0 |
| 2009 Volvo Bus 9700 | 0 | 14 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V591000.
Full record for the 2010 Volvo Bus 9700 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →