Setra of North America: Electrical System
Setra of North America reported this defect to federal regulators on Oct 29, 2013 and put the number of vehicles at risk at 457. The repair is free for as long as the recall stands.
The defect
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The remedy
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Setra S417 TC | 0 | 7 | 0 | 0 |
| 2012 Setra S407 CC | 0 | 6 | 0 | 0 |
| 2012 Setra S417 TC | 0 | 7 | 0 | 0 |
| 2011 Setra S417 TC | 0 | 9 | 0 | 0 |
| 2010 Setra S417 | 0 | 6 | 0 | 0 |
| 2009 Setra S417 | 0 | 9 | 0 | 0 |
| 2008 Setra S417 | 0 | 5 | 0 | 0 |
| 2007 Setra S417 | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V530000.
Full record for the 2013 Setra S417 TC → · Recalls carrying a do-not-drive advisory → · Where this data comes from →