Chrysler Group LLC: Power Train › Automatic Transmission
Chrysler Group LLC reported this defect to federal regulators on Aug 6, 2013 and put the number of vehicles at risk at 85. The repair is free for as long as the recall stands.
The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
The risk
An unexpected loss of power transfer may increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Dodge Ram 3500 | 366 | 9 | 8 | 4 |
| 2012 Dodge Ram 4500 | 10 | 9 | 0 | 0 |
| 2012 Dodge Ram 5500 | 40 | 9 | 4 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V344000.
Full record for the 2012 Dodge Ram 3500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →