Ford Motor Company: Structure
Ford Motor Company reported this defect to federal regulators on Jul 10, 2013 and put the number of vehicles at risk at 33,021. The repair is free for as long as the recall stands.
The defect
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
The risk
In the event of a crash, an occupant could be at an increased risk of an injury.
The remedy
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Ford Redundant C-Max Hybrid | 120 | 2 | 0 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V303000.
Full record for the 2013 Ford Redundant C-Max Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →