Newmar Corporation: Equipment
Newmar Corporation reported this defect to federal regulators on May 1, 2013 and put the number of vehicles at risk at 111. The repair is free for as long as the recall stands.
The defect
Newmar Corporation is recalling certain model year 2013 Bay Star Sport, Ventana and Ventana LE and model year 2013-2014 Bay Star, Canyon Star and Dutch Star motorhomes. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
The risk
If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy
Newmar will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on June 28, 2013. Owners may contact Newmar at 1-574-773-7791 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Newmar Bay Star | 0 | 4 | 0 | 0 |
| 2014 Newmar Canyon Star | 1 | 8 | 0 | 0 |
| 2014 Newmar Dutch Star | 2 | 14 | 0 | 0 |
| 2013 Newmar Bay Star | 0 | 4 | 0 | 0 |
| 2013 Newmar Bay Star Sport | 0 | 4 | 0 | 0 |
| 2013 Newmar Canyon Star | 1 | 8 | 0 | 0 |
| 2013 Newmar Dutch Star | 0 | 8 | 0 | 0 |
| 2013 Newmar Ventana | 1 | 6 | 0 | 0 |
| 2013 Newmar Ventana LE | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V169000.
Full record for the 2014 Newmar Bay Star → · Recalls carrying a do-not-drive advisory → · Where this data comes from →