General Motors LLC: Electrical System › Software
General Motors LLC reported this defect to federal regulators on Dec 20, 2013 and put the number of vehicles at risk at 18. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
The risk
The transmission position indicator may not show that the transmission is in first gear (1) and not drive (D). If the drivers pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.
The remedy
GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chevrolet Silverado | 124 | 14 | 0 | 14 |
| 2014 GMC Sierra | 101 | 12 | 2 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13E073000.
Full record for the 2014 Chevrolet Silverado → · Recalls carrying a do-not-drive advisory → · Where this data comes from →