Eldorado National- California, Inc.: Equipment
Eldorado National- California, Inc. reported this defect to federal regulators on Oct 19, 2012 and put the number of vehicles at risk at 9. The repair is free for as long as the recall stands.
The defect
Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
The risk
In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
The remedy
Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Eldorado Axess | 0 | 4 | 0 | 0 |
| 2011 Eldorado E-Z Rider II Max | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V513000.
Full record for the 2011 Eldorado Axess → · Recalls carrying a do-not-drive advisory → · Where this data comes from →